Vsbet Privacy Policy — how your data is kept safe

1 Introduction & Scope

Vsbet (referred to herein as "we" or "vsbet") is an international online Sports Betting and gaming platform. This privacy policy applies to the vsbet website, mobile app, and all related services.

By creating an account or using vsbet's services, you agree to the terms of this privacy policy. We promise that your data will never be sold to third parties without your consent.

We believe you have the right to know — what data we hold, why we hold it, and how we use it. That is why this document is written in plain, straightforward language so you can understand everything without any legal complexity.

• This policy applies to all users of the vsbet.lt website and app.
• If you do not wish to use our services, we recommend not creating an account.
• This policy is available in both Bengali and English; in the event of any conflict, the English version shall prevail.

2 What data we collect

Vsbet only collects information that is necessary to provide our services, verify identity, and meet legal obligations. No unnecessary or irrelevant data is collected.

3 How your data is used

Vsbet uses your data for specific, limited purposes only. No information is ever used beyond the reason it was originally collected. Each use case is clearly outlined below.

• Account management: Your basic information is used to manage registration, login, and account settings.
• Identity Verification (KYC): Identity documents are verified to comply with legal obligations and anti-money laundering requirements.
• Payment Processing: Financial information is used to process secure deposits and withdrawals.
• Security & Fraud Prevention: Device and login information is analyzed to detect suspicious activity.
• Customer Support: Your contact details are used to respond to your questions and complaints.
• Service Improvement: Usage patterns are analyzed to make the vsbet platform more user-friendly.
• Marketing Communications: With your consent, we may notify you about promotions and offers. You can withdraw this consent at any time.
• Legal compliance: Certain data is retained to meet regulatory compliance requirements.

4 Data Sharing & Disclosure

Vsbet never sells your personal data to third parties. In certain situations, limited data sharing may be necessary — and it is always done to protect you and improve our service.

• Payment Providers: Limited financial information is shared with authorized payment gateways solely for processing transactions. They are bound to uphold our privacy standards.
• Identity Verification Services: As part of the KYC process, identity documents may be shared with licensed verification agencies.
• Legal authorities: Data may be disclosed in response to a court order, a lawful request from law enforcement, or a requirement from a regulatory authority.
• Technology Partners: Anonymized data may be shared with trusted technology service providers to ensure website functionality and security.

5 Cookies & Tracking Technologies

Vsbet uses cookies to keep the website running properly and to improve the user experience. Cookies are small data files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features on vsbet.

6 Data Protection & Security

Vsbet follows the highest industry standards to protect your data. Our security operates across multiple layers to prevent any unauthorized access or data breach.

• SSL/TLS encryption: All data transfers are protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
• Secure Servers: All data is stored in secure, internationally certified data centers.
• Regular Audits: Regular system audits are conducted by independent third-party security experts.
• Staff Training: All vsbet staff are trained to strictly comply with data protection policies.
• Data Breach Response: In the event of a data breach, affected users will be notified within 72 hours.

7 Data Retention Period

Vsbet does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• Active Account: All data is retained for as long as the account remains active.
• Closed Accounts: After account closure, transaction records may be retained for up to 5 years to meet legal requirements.
• KYC documents: Identity verification documents are retained for up to 7 years in accordance with anti-money laundering laws.
• Marketing Data: Once you opt out, you will be removed from our marketing list immediately.
• Cookie Data: Browser cookies are automatically deleted after a set expiry period.

8 Your privacy rights

Vsbet believes every user should have full control over their own data. That is why we provide you with the following rights.

To exercise any of these rights, contact the vsbet support team. We will respond to your request within 30 days.

9 Underage user

Vsbet strictly prohibits access for anyone under 18. We never knowingly collect data from minors. Age is verified at registration, and users under 18 are not permitted to create an account.

If you discover that your child has created a vsbet account, please contact our support team immediately. We will promptly close the account and delete all associated data.

10 Privacy Policy Changes

Vsbet may update this privacy policy when needed. Changes may be driven by new legal requirements, technical developments, or service improvements.

• You will be notified in advance by email of any significant changes.
• The date of any changes will always be shown at the top of this page under the "Last Updated" section.
• Continued use of vsbet after any changes constitutes your acceptance of the updated policy.
• If you do not agree, you may request to close your account at any time.

We recommend visiting this page regularly to stay up to date with the latest policy.